Saturday, March 17, 2012

Using Wikis in business

Wikis can be used as a great resource for businesses, especially those in the technology fields. They allow rapid communication between customers and companies as well as other customers in a semi-controlled environment. They also allow for easy assistance on technical issues as well as general customer service issues that can be taken care of by people outside the company. Wikis have become a popular source for help on modding games, such as The Elder Scrolls V: Skyrim. Before the launch of the game editing software, Bethesda Game Studios went to great lengths to develop a wiki specially designed for assisting the modding community. Because of this effort, they ensure that modding will stay alive and well long after the normal life-span of a PC game (modding had proven time and again to extend playability for months, if not years after a game's release.)

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